Master Food Safety & Supply Chain Excellence

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Privacy Policy

Information We Collect

We collect personal information that you provide to us, including name, email address, phone number, and any other information you choose to provide when contacting us or enrolling in our courses.

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide customer service
• Process course enrollments and provide educational services
• Send you course materials, updates, and important notifications
• Improve our services and develop new offerings
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-0187.

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Terms of Service

Course Enrollment and Access

By enrolling in our courses, you agree to these terms and conditions. Course access is provided upon full payment and remains valid for the duration specified in your enrollment agreement.

Certification Requirements

To receive certification, students must complete all required coursework, pass examinations with a minimum score of 80%, and meet attendance requirements as specified in the course syllabus.

Refund Policy

Full refunds are available within 14 days of enrollment if no course materials have been accessed. After this period, refunds may be provided on a case-by-case basis at our discretion.

Intellectual Property

All course materials, including videos, documents, and assessments, are the intellectual property of Heart of Food Supply Courses and may not be shared, copied, or distributed without written permission.

Code of Conduct

Students are expected to maintain professional conduct during all interactions with instructors, staff, and fellow students. Harassment, discrimination, or disruptive behavior will not be tolerated.

Limitation of Liability

Heart of Food Supply Courses shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or inability to access course materials.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

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GDPR Compliance Information

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you have given clear consent for us to process your personal data
• Contract: When processing is necessary for a contract we have with you
• Legal obligation: When we must process your data to comply with the law
• Legitimate interests: When we have a legitimate interest to process your data

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact Our Data Protection Officer

If you have any questions about our GDPR compliance or wish to exercise your data protection rights, please contact our Data Protection Officer at [email protected] or call +1 (212) 555-0187.

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DMCA Policy

Copyright Infringement Notification

Heart of Food Supply Courses respects the intellectual property rights of others and expects our users to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (DMCA).

Filing a DMCA Notice

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and information sufficient to locate the material
• Your contact information, including address, telephone number, and email address
• A statement that you have a good faith belief that the use is not authorized by the copyright owner
• A statement that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner

Designated Copyright Agent

Please send DMCA notices to:

DMCA Agent
Heart of Food Supply Courses
2847 Broadway Street
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 555-0187

Counter-Notification

If you believe that material you posted was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with our designated agent.

Repeat Infringers

We have a policy of terminating the accounts of users who are repeat infringers in appropriate circumstances.

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